Repair Terms & Conditions
NOTICE TO CUSTOMERS
By checking in your equipment for repair, you agree to the following terms:
- Storage Fee: Equipment left more than 30 days after being quoted or repaired will incur a $1/day storage fee.
- Abandoned Equipment: Equipment left over 30 days beyond the quote or repair completion date becomes property of West Michigan Power Cleaning Equipment / West Michigan Small Engine Repair and may be sold or used for parts.
- No Repair or No Issue Found: If you decline the repair or if no issue is found, a $35.00 service charge applies. The equipment may be used for parts or repowering.
- Service Charge Waived with Repair or Purchase: We will waive the $35.00 service charge if you choose to proceed with the repair, or if you purchase a new, used, or reconditioned machine from us.
- Repair Timeline: Repairs are handled in the order received. Exceptions may be made if the equipment was purchased from us. Timeframes provided at drop-off are estimates only and not guaranteed, as some repairs may take longer than anticipated.
- 30-Day Warranty: Parts and labor are warranted for 30 days after pickup, excluding:
- Operator abuse
- Improper fuel (old, ethanol, water-contaminated)
- Dirty or unfiltered water use
- Improper storage, transport, or misuse
- Payment: Payment is due at pickup or delivery by cash, check, or credit card. A 3% processing fee will be added to all credit card payments $500 and over. For approved accounts, terms begin on the date of pickup or delivery.
- Fuel Policy: Old, dirty, or bad fuel that has not been drained will be subject to a fuel disposal fee. If necessary for testing, new fuel will be added and charged accordingly.
- Contact for Updates: We will contact you when your equipment is ready. If we are unable to reach you after multiple attempts, your equipment may be subject to the storage and abandonment terms above.